Terms and Conditions

These terms and conditions govern your access to and use of the Triller Sweeps Casino website, your player account, available games, promotions, and related services (the “platform”). Triller Sweeps Casino is the operator of this platform.

By accessing the site, registering an account, participating in gameplay, or using any feature we provide, you agree to follow these service terms. This page is meant to set clear expectations about how the platform works, what you can expect from us, and what we expect from you.

If you do not agree with these conditions of use, please do not use the platform.

Eligibility: Who Can Use the Platform

Triller Sweeps Casino is intended for adults only. You must be at least the legal age required to participate in online gaming or sweepstakes-style promotions where you are physically located.

You are responsible for ensuring that your use of the platform is lawful in your jurisdiction. Access may be restricted or unavailable in certain countries, states, or regions, and we may limit or block usage where we reasonably believe it is necessary for compliance, risk management, or operational reasons.

Getting Started: Account Registration Rules

To use key services (including gameplay features, promotions, and redemptions), you may need to create a player account. When you register, you agree that:

• You will provide accurate, current, and complete information, and keep it updated
• Your account will be registered in your own legal name
• You will not create multiple accounts to obtain duplicate promotions or benefits
• We may limit the number of accounts allowed per person, household, device, or payment method when misuse is suspected

We may decline, suspend, or close accounts that appear to be created with false information or created to bypass platform rules.

Verification Checks (KYC): Keeping the Platform Safe

To protect players and the platform, Triller Sweeps Casino may request verification information at registration, during account activity, or before processing a redemption. This may include checks to confirm:

• identity and age
• address and location
• ownership of payment methods used on the account
• account security or fraud-prevention indicators

If verification cannot be completed, we may restrict certain features (including redemptions) until the review is finished. We aim to keep requests reasonable and relevant to the purpose of the check.

Your Account, Your Responsibility

You are responsible for maintaining the confidentiality of your login details and for all activity that occurs through your account, whether or not you authorized it.

Player accounts are personal. You may not share your account, sell or transfer it, allow someone else to play on your behalf, or use another person’s account. If you believe your account has been accessed without permission, contact support as soon as possible so we can help secure it.

Coins, Purchases, Redemptions, and Balances

The platform may include Gold Coins (GC) and Sweeps Coins (SC). These balances are tracked in your account and are subject to the rules of the platform, including verification requirements and any applicable promotional conditions.

Payment methods, processing times, availability, and limits can vary and may change. Certain transactions may require review before being approved, including for security, fraud-prevention, compliance, and account verification purposes.

Sweeps Coin redemptions may be subject to minimum redemption thresholds and verification before approval. At the time of writing, the minimum redemption for cash prizes is 25 SC (equivalent to $25). Larger redemption requests may require additional review time.

We may delay, pause, or decline a transaction if we reasonably believe it involves unauthorized activity, chargeback risk, bonus misuse, incomplete verification, or other activity that conflicts with platform rules.

Bonus Rules That Matter (Including Welcome and Daily Offers)

Promotions, bonuses, and giveaways may be offered from time to time. Each promotion can include additional bonus terms such as eligibility criteria, time limits, game restrictions, or playthrough requirements.

Examples of common promotional mechanics on the platform may include:

• Welcome offer (for example, 15,000 GC + 3 SC) credited after completing required account steps such as email/phone verification
• Daily login rewards that reset every 24 hours and require a claim action
• Purchase-based offers available only on select packages
• Referral rewards credited only after qualifying activity is completed

Sweeps Coins credited through promotions generally must be played through at least 1x before they become eligible for redemption. Promotions may not be available in every region, and certain jurisdictions may be restricted.

Always review the specific promotion details shown inside the platform before participating, because the on-screen promo terms control how that offer is applied.

Account Inactivity and Balance Forfeiture

If your account remains inactive for an extended period, balances may be impacted. At the time of writing, Gold Coins and Sweeps Coins may be forfeited if an account is inactive for 60 consecutive days. If you believe your account was affected in error, contact support for assistance.

Game Access, Feature Availability, and Platform Updates

We work to provide consistent access to games and services, but availability can depend on factors such as your device, operating system, browser, location, third-party provider uptime, scheduled maintenance, and technical issues.

Games, features, and promotions may be added, removed, suspended, or limited at any time. We do not guarantee that any specific game, feature, promotion, payment method, or coin package will always be available.

Fair Play Standards: What’s Not Allowed

Using the platform means playing fairly and using services only for their intended purposes. Prohibited behavior includes, without limitation:

• providing false or misleading registration information
• fraud, attempted fraud, or use of stolen payment instruments
• collusion with other players or coordinated play intended to manipulate outcomes
• chargeback abuse or disputes filed in bad faith
• bonus abuse, including creating multiple accounts or patterns designed to extract promotions outside their intended rules
• attempting to manipulate game systems, site functions, or promotional mechanics
• using unauthorized software, scripts, bots, automation tools, or methods designed to bypass normal gameplay
• allowing another person to access or use your account

If we believe activity is inconsistent with fair play, we may restrict the account while we review.

Enforcement Powers: When We May Limit, Suspend, or Close an Account

To protect players and the integrity of the platform, Triller Sweeps Casino may take reasonable action when we believe the rules have been broken, verification is incomplete, or misuse has occurred. Actions may include:

• refusing service or restricting access in certain regions
• limiting features, including promotions and redemption functionality
• suspending bonuses or promotional benefits tied to suspected misuse
• temporarily freezing transactions for review
• closing accounts that pose risk or violate platform rules

We aim to apply these measures in a balanced way, based on the information available, and to resolve reviews as efficiently as possible.

System Errors, Display Mistakes, and Technical Interruptions

From time to time, technical issues can occur, including interrupted sessions, game malfunctions, incorrect displays, pricing or promotional errors, and balance miscalculations caused by system faults.

When there is an obvious error, we reserve the right to correct the mistake and address the impact in a fair and reasonable way. This may include adjusting balances or reversing entries that were clearly caused by a technical or display issue rather than normal platform operation.

Responsible Gaming and Player Wellbeing

Gambling should be treated as entertainment, not as a way to make money. If playing stops feeling fun or starts causing stress, it’s important to pause and seek support.

We may provide responsible gaming tools or account restrictions that help you manage your activity. You can also review our responsible play guidance on the site at responsible gaming page.

Ownership of Site Content and Acceptable Use of Materials

The platform’s design, text, branding, logos, software components, and other original materials are owned by Triller Sweeps Casino or used under license. You may not copy, reproduce, republish, distribute, reverse-engineer, or commercially exploit site content without written permission, except where allowed by applicable law.

You may use the platform for personal entertainment purposes only, in line with these account rules.

Third-Party Providers and Linked Services

Some parts of the platform may be delivered through third-party providers, including game studios, payment services, identity verification tools, and other technical partners. These services may have their own operational limits, outages, or eligibility requirements.

Where the platform links to third-party services or relies on them for functionality, we cannot guarantee continuous availability or performance of those external systems.

Limitation of Liability (Clear and Fair)

We work to operate the platform responsibly, but we are not responsible for losses or damages caused by circumstances outside our reasonable control or caused by misuse of the service. This may include, for example:

• interruptions due to maintenance, outages, or device incompatibility
• user errors (such as incorrect payment details or account access issues caused by shared credentials)
• failures or delays from third-party providers (including internet, payment, or verification services)
• events that prevent normal service delivery (such as severe technical incidents or other force majeure events)

Nothing in these service terms is intended to limit rights you may have under applicable consumer protection laws.

“As Is” and “As Available”: No Constant Availability Promise

The website, games, and services are provided on an “as is” and “as available” basis. We cannot guarantee uninterrupted access, constant availability in every location, or error-free operation at all times.

Updates to These Conditions

We may update these site terms from time to time to reflect changes in services, operational practices, legal requirements, or security needs. The most recent version posted on the website will apply from the date it is published, unless we state otherwise.

We encourage you to review this page periodically so you stay aware of current platform rules.

Related Policies You Should Review

These terms work alongside other important site policies, which may include:

• Privacy Policy
• Cookie Policy
• Bonus Terms
• AML/KYC policy
• Responsible Gaming

If there is a conflict between a promotion’s specific rules and these general conditions of use, the promotion’s specific rules will apply for that offer.

Contacting Triller Sweeps Casino Support

If you have questions about these terms, your account, or how the platform works, you can reach our support team by email at support@trillersweeps.com. If live chat is available on the site, you can also contact us there for faster help.

Using Triller Sweeps Casino should feel clear and straightforward. These rules exist to protect players, set fair expectations, and support a safe, well-run platform. Continued use of the site and services means you accept the current version of these service terms.